Technical support jobs are for the professional troubleshooters of the IT world. Many technical support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. Technical support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for technical support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Malmö, Sweden Malmö is the capital and largest city of the Swedish county of Scania. The Malmö Metropolitan Region is home to 700,000 people. Malmö has undergone a major transformation with architectural developments, and it has attracted new biotech and IT companies, and particularly students through Malmö University, founded in 1998. The city contains many historic buildings and parks, and is also a commercial centre for the western part of Scania. In Sweden’s third-biggest city, games are something that are taken seriously. Massive Entertainment, part of Ubisoft has well and truly put Malmö onto the map.
