Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Espoo, Finland Espoo is the second largest city and municipality in Finland. It is part of the Finnish Capital Region, and most of its population lives in the inner urban core of the Helsinki metropolitan area, along with the cities of Helsinki, Vantaa, and Kauniainen. Espoo shares its eastern border with Helsinki and Vantaa, while enclosing Kauniainen. The city is on the shore of the Gulf of Finland, in the region of Uusimaa. Espoo is the home to brilliant technology software companies such as Remedy Entertainment and Rovio. It is one of the most important technology software hubs in Northern Europe.
